Privacy Policy

This Privacy Policy outlines how Hobart Casino (“we,” “us,” or “our”), accessible at https://hobart-casino.com/, collects, uses, stores, and protects your personal information when you access or use our website and services. This policy applies to all users residing in Australia and is compliant with relevant Australian privacy regulations, including the Privacy Act 1988 (Cth).

1. Information We Collect

When you interact with Hobart Casino, we collect and process various types of personal and non-personal information necessary to deliver our services and ensure compliance with legal obligations. The categories of information we may collect include:

• Identity Information: Full name, date of birth, residential address, and proof of identification documentation as required by law.
• Contact Details: Email address, telephone number, and other contact information provided during registration or inquiries.
• Account Information: Username, password, transaction history, deposit and withdrawal data, and account preferences.
• Payment Information: Details required for processing deposits and withdrawals, such as bank account numbers, payment card details, and e-wallet information.
• Usage Data: Information about how you interact with our website, including IP address, device information, browser type, operating system, and access times.
• Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your online experience and for analytical purposes.

2. Purpose of Data Collection

We process your information for the following purposes:

• To register and manage your account with Hobart Casino.
• To verify your identity and ensure compliance with age restrictions and anti-money laundering laws.
• To process transactions, including deposits, withdrawals, and payment verification.
• To provide customer support and respond to your inquiries.
• To improve and personalise the website experience, including tailoring content and services.
• To detect and prevent fraudulent activities, unauthorised access, and other violations of our terms.
• To comply with all applicable legal obligations and regulatory requirements.

3. Legal Basis for Processing Data

We process your personal information based on one or more of the following legal grounds: your consent, the necessity to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with statutory and regulatory obligations.

4. Disclosure of Personal Information

Your personal information may be disclosed to third parties only in circumstances allowed by law. The categories of recipients may include:

• Payment service providers and financial institutions for transaction processing.
• Verification and authentication service providers for identity and age checks.
• Regulatory authorities and law enforcement agencies when required by law or for the purpose of complying with regulatory obligations.
• Technology and analytics partners assisting in website operation, maintenance, and improvement.
• Professional advisors such as legal, financial, or security consultants.

We do not sell or rent your personal information to third parties for marketing purposes.

5. International Data Transfers

Your personal information may be transferred to and processed in countries outside Australia where our service providers or group companies are located. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

6. Data Security

We implement technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, access controls, and regular security assessments. Despite these efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Personal Information

Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, to meet legal and regulatory requirements, to resolve disputes, and to enforce our agreements. After this period, your data will be securely deleted or anonymised.

8. Your Rights

As an Australian resident, you have certain rights regarding your personal information, subject to applicable law. These rights may include:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion or de-identification of your personal information, subject to legal retention requirements.
• The right to withdraw your consent to the processing of your information, where consent is the legal basis.
• The right to object to certain processing activities or request restriction of processing.

To exercise your rights or to make a complaint, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe in accordance with Australian privacy laws.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse website usage, and support security features. You may manage your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of certain features on our website. For more information, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or enhancements to our services. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed of how your information is protected.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Data Protection Officer at [email protected] or via the contact form on our website. We are committed to resolving any complaints expediently and in accordance with applicable privacy laws.

12. Governing Law

This Privacy Policy is governed by the laws of Australia. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of Australia.